Floral Hatbox Cake

Our cakes are made with the finest ingredients including French butter, Valrhona & Callebaut chocolate, Maldon sea salt, and the freshest produce available.

While we offer gluten-free flavours, our products are prepared in an environment that contains milk, wheat, nuts & soy and are therefore not suitable for individuals with severe allergies.

While we strive for consistency, please note that there may be slight variations as every cake is made by hand & from scratch. The images displayed are for reference and inspiration.

Full payment is required to secure the order, and is due upon checkout.

Please note that all confirmed & paid sales are final. Changes or cancellations for confirmed & paid orders will not be accepted with less than 4 business days notice for 1-tier cakes, or more for larger cakes. 

30% cancellation fee will be applied for any cancellations of confirmed & paid orders. The remaining amount will be retained as store credit. Full or partial refunds are not provided.

Transporting

Please hold your cake box at the bottom & keep your cake as level as possible. Place your cake on the floor of the front seat or a flat level surface, not on the car seat as it might tip over. Do not stack anything on top of the cake box, taking care not to squeeze the sides.

Cake Care

If your event / cake cutting time is more than 2-3 hours away, you can store your cake in the entire cake box in the fridge. Do not leave your cake in direct heat or sunlight; a cool, dry & air-conditioned place is always best.

If you plan to place your cake outdoors, fondant cakes will last longer than buttercream cakes however many factors such as the temperature, humidity, setup details of your event, etc. will affect the condition of your cake.​

• Celebration Cake flavours (lighter cakes) - Please take out your cake 30 mins - 1 hour before cake cutting time.

• Designer Cake flavours (heavier / richer cakes) - Please take out your cake around 1.5 - 2 hours before cake cutting time. Our cakes must be served at room temperature – I insist! A chilled butter cake will always seem more dry & dense. For fondant cakes, please do not subject your cake to temperature "shocks" (e.g. by moving it from a very cold spot to a very hot spot within a short space of time) as the fondant may start to 'sweat' due to the condensation that is forming on the cake.

It is the customers' responsibility to ensure that the venue has proper storage conditions for the cake. If you need information on the cake box size, or any other details to ensure proper storage, please do not hesitate to email us at info@hautecakes.co or call us at +65-83228358 for assistance. We would not be held responsible if the venue does not have proper conditions to store the cake.

Storage

Our cakes keep well for 3-4 days. Some flavours (e.g. gluten-free chocolate cake & chocolate cakes) can keep well for up to 6 days. Other components (e.g. edible floral art, fondant or wafer paper toppers, etc.) will keep for 1-6 months depending on how they are stored.