Question 1

How do I get in touch or place an order?

Accepted Answer

For celebrations, please visit our Online Shop t(https://www.hautecakes.co/shop/)o choose from our most popular designs.

For custom cakes or wedding cakes, you may get in touch here (https://www.hautecakes.co/contact)or contact me directly at info@hautecakes.co.(mailto:info@hautecakes.co?subject=Hello - Order inquiry) In your email, please indicate the:

1. Date & Time of your event;
2. Number of guests;
3. Venue;
4. Number of cake tiers (please see the FAQ below on the Cake Size & Servings);
5. Estimated budget - this is helpful & would speed up the process so that I can suggest a suitable design for your event; and
6. Any design inspiration (e.g. colour palette, personal or floral inspiration, etc.)
 
I will respond to your query within 3 working days.

Question 2

What is the ordering / design process?

Accepted Answer

CELEBRATION CAKES

Please visit our Online Shop (https://www.hautecakes.co/shop/)for a selection of our most popular cake designs.

WEDDING CAKES OR MULTIPLE TIER / LARGER CAKES

The ordering & design process is as follows:

1. Design / Consult

If you would like to order a single tier cake for a celebration, you can send me ideas from my Instagram page (https://www.instagram.com/hautecakessingapore/)or any other sources so that I can understand what you are looking for. The sky is the limit when it comes to sources really! I generally do not provide sketches for single tier cakes.

If you would like to order a wedding cake or a multiple-tier / larger cake, you can get in touch here (https://www.hautecakes.co/contact)or email me,(info@hautecakes.co) as well as book a Tasting & Consultation.(https://www.hautecakes.co/tasting-consultation) Please feel free to send me any ideas or references for your design requirements as well.

Note that while I can take inspiration from other cake artists' designs or cakes, I will not copy their design. If you like the design that has been done by another local baker, I prefer that you go directly to them. Most of my clients will come to me because they like my aesthetic, which is why I always attempt to infuse my work with my own signature style.

2. Taste

Please refer to the section below on Tasting below for more information.

3. Sketch 
After the Tasting & Consultation, a detailed wedding proposal with a design sketch & price quote will be sent for your consideration & approval. A 50-75% deposit is required to confirm the order & book the date. It is recommended to book your wedding cake 3 - 12 months before your wedding.

4. Deliver

We provide several delivery options - self collection (complimentary), flexible delivery or custom delivery. Please refer to the Delivery & Collection section below for more information.

For wedding couples, it's now time to sit back, relax & enjoy your wedding while we get to work magic on your cake! Please provide the details of the best person for us to liaise with regarding logistics on your wedding day, to ensure the smoothest delivery experience.

Delivery & setup is complimentary for orders above $1,500.

Question 3

What are the prices for your cakes?

Accepted Answer

A guide to our starting prices is shown below:

https://static.wixstatic.com/media/235016_8202b3e5a2ce46dfb1db529b43312b9e~mv2.jpg

Please note that this table only serves as an initial guide & are based on the number of servings, not the number of tiers. There are also endless variations when it comes to the size / number of servings, style, colours, structure, decorative finishes & materials which will influence the price of a cake.

In addition, please note that:
1. The prices above are based on round cakes & the servings size table in the next FAQ below on sizing.
2. Square cakes and double-barrel cakes (i.e. extra tall cakes) are also available - the prices for these cakes are generally 15-25% higher than for round cakes.
3. The prices above are for cake design only & do not include additional items (e.g. cake toppers, delivery, cake stand rental, etc.)
 
All my cakes are decorated with beautiful handcrafted sugar flowers or other edible decorations (e.g. wafer paper, rice paper, edible flowers, etc). I do not use fresh flowers to decorate my cakes as fresh flowers are laden with pesticides which are not food safe. Every cake is uniquely designed for each of my clients, who appreciate it as form of edible art that they cherish for the rest of their lives.

Question 4

Is there a minimum order?

Accepted Answer

The minimum order is $300 for the smallest cake size available (single tier of 6 inches diameter which serves 12 persons / dessert size servings).

Question 5

How do I determine the size of cake that I need?

Accepted Answer

Your cake can be served either as dessert size or coffee size for your wedding or celebration:

1. Dessert size (around 1 inch x 2 inches x 4 inches) is recommended if your cake is the only dessert that is going to be served.
2. Coffee size (around 1 inch x 1 inch x 4 inches) is recommended if your cake will be served with other desserts as well.
 
Our cake sizes are fully customisable, so feel free to drop me an email (info@hautecakes.co)& I would be happy to suggest suitable options for your event. 
 
You can also refer to the following table as a rough guide to determine the size of cake that you will need:

https://static.wixstatic.com/media/235016_c66185b58e554b9ea2a4f6ef496385ac~mv2.jpg

Question 6

How big is the size of 1 serving of cake?

Accepted Answer

The standard sizes for cake servings are:

• Coffee size - A cake slice that is 4 - 4.5 inches tall, 1 inch wide and 1 inch deep. This serving size is recommended if your cake will be served along with other desserts.

• Dessert size - A cake slice that is 4 - 4.5 inches tall, 2 inches wide & 1 inch deep. This serving size is recommended if your cake is the only dessert that will be served.

Question 7

Do you provide other desserts besides cakes?

Accepted Answer

Yes, we can also provides cupcakes & macarons, as an add-on to a cake order.
1. Cupcakes - Prices range from $7 (buttercream floral) - $15 or more (buttercream or fondant with 3D decorations or sugar florals). The minimum order is 24 cupcakes.
2.  Macarons - The minimum order is 40 macarons. Prices start from $500 for a macaron tower.

Question 8

How far in advance should I order my cake?

Accepted Answer

The minimum lead time for cakes is as follows:
 
1. Customised Cakes (or orders below $300): Minimum 1 week or 5 business days.
 
2. Wedding Cakes (or orders above $300): Minimum 1 month. However, most clients will contact me between 3-12 months before their wedding or event, as it provides for the smoothest communication, creation & delivery process.

Question 9

Why do cakes with more / multiple tiers cost so much more?

Accepted Answer

Cakes with multiple tiers are more complicated to execute, as they need to be stacked and handled in a specific manner to ensure that the structure of the final tiered cakes are stable and can last for the duration of the event. Delivery and setup considerations for multiple tier cakes are also more complex.

Therefore the labour, costs and lead time required for multiple tier cakes are much higher than for single tier cakes.

FAQs